Your clients stop asking where things are.
A logged-in area where each client sees their own documents, requests and status. It replaces the mailbox thread nobody else can read, and it records who saw what and when.
€1,000
Fixed price, excl. VAT
3–4
Weeks, roles depending
Unlimited
Client accounts
30 days
Defect warranty
A portal your clients
can actually use.
Built around the two questions clients ask most: where is my document, and what is happening with my request.
Accounts and sign-in
Registration or invite-only access, password hashing, session handling and account recovery: the whole identity surface, built properly.
Roles and permissions
Who sees which client, which document and which price is decided by you and enforced on the server, not hidden in the interface.
Documents
Upload, storage, versioning and downloads, with file types and size limits you set and a record of every download.
Requests with a status
Clients submit a request and follow it through the stages you name, so nobody has to email to ask.
Notifications
Email when a document appears or a status changes, formatted properly and logged where you can find it again.
Audit trail
Who logged in, who opened what, who changed a status: an immutable record for the moment a client disputes something.
Honest fit.
Before you pay.
Choose Client Portal if
- //01Clients email to ask for documents you already sent.
- //02You send files that should not sit in an inbox for years.
- //03Different clients must never see each other's data.
- //04You need to prove who saw a document and when.
Look elsewhere if
- //01Nobody needs to log in and you only want enquiries → Business Site
- //02The logins are for your own team, not clients → Operations System
- //03You need an online shop with checkout and stock.
- //04You have not decided who may see what.
Where Client Portal sits.
| Capability | Business Site€700 | Client Portal€1,000 | Operations System€1,500 | IntegrationsOn request |
|---|---|---|---|---|
| Custom-coded front end | Optional | |||
| Deployment, domain and SSL | Optional | |||
| Enquiry and contact forms | — | |||
| Client logins and permission roles | — | Optional | ||
| Document storage and downloads | — | Optional | Optional | |
| Internal records and workflows | — | Optional | Optional | |
| Management reporting | — | Optional | Optional | |
| Connections to other systems | — | Optional | Optional | |
| Data migration from existing tools | — | Optional | Optional | |
| Fixed price published up front | €700 | €1,000 | €1,500 | Quoted per system |
Brief to handover.
The same four steps.
-
//01 Day 1
A conversation about what the system has to do, who uses it and what it has to talk to. You leave with a written specification: screens, roles, data model, integrations, and the exact list of what is not included.
Scope call
-
//02 Days 2–3
We agree what data lives where, who may see it, and how anything existing gets migrated. Credentials and third-party accounts are opened in your name before a line is written.
Data and access
-
//03 Days 4–12
The build happens on a staging URL you can open at any time. Progress is visible daily rather than revealed in a single handover at the end.
Engineering
-
//04 Days 13–15
We deploy to your hosting, point your domain, hand over the repository and every credential, and walk your team through the parts they will operate themselves.
Handover
//01 Can clients sign in with the accounts they already have?
Often, yes. If your clients live in Microsoft 365 or Google Workspace, sign-in can go through those instead of yet another password. Tell us at the scope call and we confirm before quoting; we do not promise an integration we have not verified.
//02 What stops one client seeing another's documents?
Every query is filtered by the account making it, on the server, and files are served through short-lived links tied to that account rather than guessable URLs. The rule is written into the specification and it is the first thing we test before handover.
//03 Where do the files live?
In object storage on your own account, in the region you choose, served through short-lived links rather than public URLs. The files are yours, and so is the bill for them.
//04 Can clients upload, or only download?
Both, if you want it. Upload with the file types and size limits you set, a virus scan on arrival, and a notification to whoever on your side has to look at it. Some portals are read-only by design; that is a decision you make at the scope call, not a limitation.
The other services.
Client portal · €1,000
Give your clients
a place to look.
Tell us who logs in and what they must see. You get a written scope and a fixed quote back.
Reply within two working days. No sales call unless you ask for one.